What our Customers say...


Troy was outstanding and very committed to his work, he provided a first-class service that was only exceeded by his incredibly kind personality as well as his personal approach to positive decision making! Combined this was directly associated with this project’s success!

Troy always answered my calls swiftly and let me know of the work and schedule ahead. Never forgetting to ask me “Does it work for you?” He was very accommodating to make sure I was well looked after! I highly recommend 10 out of 10 the SERVPRO Team! My experience from start to finish was fantastic, I could not be happier! This SERVPRO team is number 1 in my view, don’t hesitate to call them when you’re in need! I know you can count on this team because they deliver the very best service.

Thank you to Troy ad his Team

Maren- West Kelowna, BC

"Our staff and faculty have worked diligently to ensure that everyone who returned to Aberdeen Hall felt comfortable in doing so. The health and safety of our students and staff has always been our #1 priority and this message rings true now more than ever. We're very happy with the thorough fog cleaning service provided by SERVPRO last Saturday and feel confident in the knowledge that we have adhered to the highest possible safety standards as we welcome our students back to campus. SERVPRO was very professional, knowledgeable and a pleasure to work with. We are so appreciative to them for reaching out to our school and providing us with this service." 

Respectable, very knowledgeable in answering all questions about a healthy home environment, affordable rates, and always on time... Best company in town..

I telephoned three “mould remediation” companies, leaving a message. When I telephoned the fourth, SERVPRO, Troy actually answered my call. He attended at my house on Friday, surveyed and noted the damage, passed it on to Ashley Green who attended with his equipment, tested the area and provided a thorough report of his findings within three days. Their polite manner, quick access, and attention as well as providing specific written instructions to alleviate the problem to a lay person such as myself to understand and grasp what caused the situation and how quickly SERVPRO rectified it, was nothing short of a miracle!!

Ashley Greene and Troy Kraft at SERVPRO of Kelowna did an incredible job dealing with water damage for me. Not only did they do exceptional work and make sure that things were done properly, they were also very professional and great at communication. I would highly recommend SERVPRO for their quality service.

The service I received from SERVPRO was very professional. I got a quick response and they met me onsite with a time that fit my schedule. Polite and knowledgeable staff were a pleasure to deal with.

I highly recommend working with SERVPRO of Kelowna. Troy was so helpful and truly eased all my concerns in regards to the mini flood I had in my basement. Upon arrival he assessed the situation and promptly removed the cabinets, lifted up the existing flooring and set up blowers/heaters to ensure there would be no further damage. He was also very professional and courteous to deal with.